Gift Card Terms

These terms apply to Pehnawa email gift cards purchased at www.pehnawafj.com. All values are in Fiji dollars (FJD).

Validity

Gift cards are valid for 12 months from the date they are issued. The issued card shows its expiry date. If that date does not match the 12-month period, contact Pehnawa so we can check and correct it.

Using your card

• Use your gift card number and PIN in the gift card payment section at online checkout.
• The amount applied cannot exceed the available card balance or the amount due. If the balance does not cover your order, pay the difference using an available checkout payment method.
• Gift cards cannot be exchanged for cash, except where required by law.
• In-store redemption is not offered through this online service unless Pehnawa confirms it separately.

Email delivery and card security

• Check the recipient's email address before placing your order. Keep the purchase confirmation.
• Email gift cards are issued after the order and payment have been confirmed. If your email does not arrive, check your spam folder and contact us.
• Keep your card number and PIN private. If a card is lost or used without permission, contact us promptly with proof of purchase so we can investigate.

Returns and help

Goods purchased with a gift card are covered by Pehnawa's Returns & Exchanges policy and applicable consumer law. These terms do not remove any rights or remedies available under Fiji law.

For delivery, balance, expiry or redemption problems, contact Pehnawa with your order number. Do not post your PIN publicly.

Updated 30 September 2026.